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Return & Refund Policy

Return & Refund Policy

At Everloom Bedding, we want you to enjoy a restful, comfortable sleep. If your order isn’t the perfect fit, we’re here to help with a smooth and transparent return process.

 


✅ 100-Night Trial

You can try your Everloom product at home for up to 100 nights. If you’re not fully satisfied, you can request a return within the trial window.

 


✅ Conditions for Returns

To qualify for a return:

  • The item must be in good, usable condition

  • No severe damage, stains, or signs of misuse

  • Original accessories must be included (if applicable)

We reserve the right to refuse returns if the product is excessively damaged.

 


✅ Start a Return

To begin the process, simply email us at:

📧 contact@everloombedding.com

Please include:

  • Order number

  • Full name

  • Reason for return (optional but helpful)

Our support team will reply within 24–48 hours with the next steps.

 


✅ Return Shipping

Return shipping instructions may vary depending on your location (UK, USA, Canada).

  • We will provide the correct return address in your region once your request is approved.

  • In most cases, customers are responsible for the cost of return shipping.

  • If the return is due to a damaged or faulty product, we will cover the return shipping cost.

 


✅ Refunds

Once your return is received and inspected:

  • Refunds will be issued to your original payment method

  • Please allow 5–10 business days for the refund to appear in your account (depending on your bank)


 

✅ Non-Returnable Items

For hygiene reasons, the following cannot be returned:

  • Items heavily damaged, stained, or modified

  • Free gifts or promotional items


✅ Exchanges

If you wish to exchange for another size or model, contact us at contact@everloombedding.com and we will assist you.

 


✅ Order Cancellations

Orders can be canceled up to 12 hours after placing them.

After processing begins, cancellations may no longer be possible.

 


✅ Delivery Information

  • Processing time: 1–3 business days

  • Delivery time: 4–7 business days

  • Free shipping worldwide

  • No customs fees for UK, USA or Canada orders

  • Prices displayed on-site are automatically shown in your local currency


✅ Contact Us

If you have any questions, reach us anytime:

📧 contact@everloombedding.com

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