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Contact us & FAQ

✅ Contact Us + FAQ

We’re here to help — always.

At Everloom Bedding, we know that peace of mind matters just as much as comfort. That’s why we offer clear answers, simple policies, and real support whenever you need it.


📧 Contact Us

If you need help with your order, have questions about sizing, returns, or anything else, contact us anytime at: contact@everloombedding.com

We usually reply within 24–48 hours (Mon–Fri).


 

📘 Frequently Asked Questions (FAQ)

 

1. Will I pay extra fees or customs duties?

No — absolutely not.

There are zero additional charges after checkout.

No hidden fees, no surprise customs, no duties.

✅ We pre-pay and handle all logistics.

✅ You only pay what you see at checkout.

✅ 100% stress-free delivery.


2. Are your prices in my local currency?

Yes. Our store automatically displays prices in your local currency:

🇬🇧 GBP for UK customers

🇨🇦 CAD for Canada

🇺🇸 USD for USA

What you see = what you pay.

No conversions needed.


3. How long does shipping take?

Processing: 1–3 business days

Shipping time: 4–7 business days

We ship with trusted couriers to ensure fast and reliable delivery.

✅ Free standard shipping on all orders

✅ Optional express upgrade available at checkout


4. Do you ship to my country?

We currently ship to:

  • United Kingdom

  • Canada

  • United States

More regions coming soon.


5. How does the 100-night trial work?

Sleep on it because great sleep takes time.

Here’s how it works:

✅ You can test the product for up to 100 nights

✅ If you’re not satisfied, you can request a return

✅ The product must be undamaged and in good condition

Just email contact@everloombedding.com with your order number.

No pressure — no hassle.


6. How do I start a return?

It’s simple:

  1. Email us at contact@everloombedding.com

  2. Include your order number

  3. Tell us the reason for your return

We’ll guide you step-by-step.

 


7. Can I track my order?

Yes.

Once your order ships, you’ll receive a tracking link via email.

You can check updates anytime.

 


8. What if I ordered the wrong size?

No worries — it happens!

Just email us and we’ll help you with an exchange.

We recommend checking your mattress size carefully before ordering to avoid delays.

 


9. Do you have customer support for product questions?

Absolutely.

Whether you’re choosing the right size, want help picking between products, or just need advice — we’re here.

 


10. What makes your bedding different?

We focus on:


✅ premium comfort

✅ long-lasting materials

✅ ergonomic support

✅ breathable design

✅ customer-first policies


We created Everloom because we believe everyone deserves better sleep — without overpaying.

 


11. What if I’m ordering from Canada or the USA — anything special I should know?

Yes — and it’s all good news:


✅ Prices shown in CAD / USD

✅ No customs or import duties

✅ Delivery straight to your door

✅ Free shipping

✅ Secure payments

✅ 100-night trial applies worldwide


Relax — we handle everything.


12. Can I update or cancel my order?

Yes — if it hasn’t shipped yet.


Email us as soon as possible and we’ll take care of it.

Once it ships, changes might not be possible.


✅ Still Need Help?

We’re always here.

Email us: contact@everloombedding.com

Track your order

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